Refund policy

At JUNKED4U, each creation is carefully handcrafted to order. Because of the custom and hygienic nature of our products, returns or exchanges cannot be made.

Refunds & Replacements
Refunds or replacements are only provided in the following cases:

  • The item arrives faulty or damaged.

  • The wrong item has been shipped by mistake.

If you believe this applies to your order, please contact us within 7 days of receiving your package at junked4u@outlook.com, including your order number and clear photos of the issue. We will be happy to resolve it as quickly as possible.

Important Notes

  • Returns for change of mind, sizing issues, or normal wear and tear aren’t accepted. While nails are handmade to order, all our products are final sale for hygiene and quality reasons.

  • For hygiene reasons, press-on nails and cuticle oils cannot be returned under any circumstances unless faulty or incorrect. If your nails arrive incorrect and the claim is valid, a replacement set will be sent.

  • You are responsible for providing the correct shipping address at checkout. We cannot refund orders lost due to incorrect details.

Thank you for supporting handcrafted creations from JUNKED4U — your understanding means the world!